Privacy Policy

We only collect information that you voluntarily share with us, along with basic technical data that helps our website work properly.

• Information you give us: your name, email address, and message when you join the waitlist, subscribe to the newsletter, or use the contact form.
• Device and browser information: browser type, approximate location (country/region), referring page, and pages viewed — used only to understand how the site is performing.
• Cookies and similar storage: small data files saved in your browser to remember preferences and measure traffic (see Cookies below).

We do not currently collect payment information, physical addresses, or any account credentials — those systems don't exist yet.

Your information is used for a small, defined list of purposes. We never use it for anything outside this list without asking you first.

• To respond to the message you sent us through the contact form.
• To notify you about our launch and send occasional updates if you joined the waitlist or newsletter.
• To improve our website — for example, understanding which pages people find useful and which ones need work.
• To prevent abuse, spam, and fraudulent submissions on our forms.

You can unsubscribe from any marketing email at any time using the link at the bottom of the message, or by writing to us directly.

We take reasonable, industry-standard steps to keep your information safe. Data is stored on secure, access-controlled systems and transmitted over encrypted connections (HTTPS).

• We never sell, rent, or trade your personal information.
• Only team members who need your information to do their job can access it.
• We retain your information only for as long as it's needed for the purpose it was collected for.

No system is perfectly secure. If we ever become aware of a data incident that affects your information, we will notify you in line with applicable law and our own standards.

Our website may use a small number of cookies to make things work smoothly and to measure traffic anonymously. Cookies are tiny text files that your browser stores.

• Essential cookies: required for the site to function (for example, remembering a form state).
• Analytics cookies (future): may be used to understand, in aggregate, how visitors use the site.
• We do not use cookies for advertising or cross-site tracking.

You can control and delete cookies in your browser settings. Blocking some cookies may affect how the site works.

We may use carefully chosen third-party services to help run our business. Each of these services is bound by its own privacy policy and only receives the information strictly needed to do its job.

• Hosting and infrastructure providers that run our website.
• Email-delivery services for newsletters and waitlist notifications (future).
• Analytics tools that measure website performance in aggregate (future).
• Payment gateways and shipping partners — only when we launch the store, and only for orders you place.

We will update this section with a specific list of providers before any new service that handles personal data goes live.

You have clear rights over the information we hold about you, and we make it simple to exercise them.

• Access: ask us what information we hold about you.
• Correction: ask us to fix information that is inaccurate or incomplete.
• Deletion: ask us to delete your information, subject to any legal records we need to keep.
• Unsubscribe: opt out of marketing emails at any time.
• Objection: tell us you don't want your data used for a specific purpose.

To exercise any of these rights, email us at hello@urbannut.in. We will respond within a reasonable timeframe and may ask you to verify your identity before acting on a request.

As UrbanNut grows — especially after launch — this policy will evolve. We will update this page whenever meaningful changes happen and will refresh the "Last updated" date at the top.

If a change is significant (for example, a new category of data collection), we will make reasonable efforts to notify waitlist and newsletter subscribers by email before the change takes effect.

We're always happy to hear from you — about privacy or anything else. Reach us through any of the channels below.

• Email: hello@urbannut.in
• Address: Jaipur, Rajasthan, India
• Contact form: /contact

A real human at UrbanNut reads every message. We usually reply within one business day.